Seekom are 100% committed to protecting the privacy and security of our customers, their guests and site visitors. The services we provide are GDPR compliant. If you have any questions about how we Protect Your Privacy, drop us a line at firstname.lastname@example.org.
Seekom considers data protection and privacy to be of paramount importance. We never sell personal data and we carry out all processing operations in strict compliance with the EU General Data Protection Regulation (“GDPR”) (specifically but not limited to Article 6(1)(b) to (f) and Article 28) as well as the Laws of New Zealand (together the “Applicable Law”), where Seekom is incorporated.
Seekom bears responsibility for lawfully processing your data as carried out in our application.
Seekom VenueRez collects the following kinds of information:
There are four main types of cookies – here’s how and why we use them.
By using our site, you agree to us placing these kind of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies on your device. If you would like more information about cookies, it can be found at https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/ .
By deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site and the complete user experience.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
On our site you have the opportunity to contact us to ask us questions, for example via the contact form, we ask you for your contact information (e.g. name, email address, etc.). We use this data solely in connection with answering the queries we receive.
If you receive emails from us, we may use certain analytics tools, to capture data such as when you open our email or click on any links or banners our email contains. This data helps us to gauge the effectiveness of our communications and marketing campaigns.
You may deactivate your VenueRez system account and/or unsubscribe from receiving content or offers from us at any time. Following termination of your account, we may retain your personal data (in part or in whole) in order to meet any regulatory and reporting requirements for the time frames stipulated by law and in order to be able to address customer service issues. Any other personal data we would have been processing on your behalf would be deleted permanently within 30 calendar days.
We use a select number of trusted external service providers for certain technical data analysis, processing and/or storage offerings. These service providers are carefully selected and meet high data protection and security standards. We only share information with them that is required for the services offered and we contractually bind them to keep any information we share with them as confidential and to process Personal Data only according to our instructions.
We will only pass your data on to third parties without your express consent if we are obliged to do so by statutory law or an instruction by a public authority or court as outlined in our Terms of Service.
We may occasionally send you notification emails about updates to our product, legal documents, offer customer support or marketing emails. Except for cases where we are required to do so by law (e.g. notifying you of a data breach), you shall have the opportunity to unsubscribe from receiving these messages free of charge.
You have a right to be informed of Personal Data processed by VenueRez, a right to rectification/correction, erasure and restriction of processing. You also have the right to receive from Seekom a structured, common and machine-readable format of Personal Data you provided to us.
We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.
Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of the VenueRez System and/or services. You further agree that Seekom shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent.
Where Personal Data is processed for the above purposes on the basis of Seekom’s legitimate interests, under the GDPR, you may object to such processing at any time. To do so please contact : email@example.com.
In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.
You can get more information about VenueRez by visiting Seekom's website. Seekom assists its customers by providing a reservation management system and providing their end users with a better experience and service. Most importantly, through Seekom’s services, the functionality of the venue provider's online presence can be improved, making them more user-friendly, more valuable, and simpler to use for the end users.