Seekom VenueRez is a SaaS (Software as a Service) product which means you have no upfront cost to purchase this - we operate on a monthly or annual payment plan. There are no system backups required because we manage that for you.
We have comprehensive help resources in our back end system. We also offer support Monday to Saturday, provided from our Wellington (NZ) head office. Email is our primary support channel, but Enterprise customers have access to a NZ based Account Manager, and priority support.